It’s that time of year again. To maximize your sales during Black Friday 2024, it’s important to prepare in advance.
According to the Adobe Report, Online retail spending is expected to hit new highs this holiday season, up 8.4% from 2023.
Here’s a 14-point checklist to work through before November.
The list is by no means exhaustive, but it can help you prepare for a profitable Black Friday 2024.
Let’s get started!
Black Friday 2024 Checklist: 14 Must-Do’s to Boost Sales
- Mark your dates
- Plan and Set Your Marketing Campaigns
- Offer Exclusive Deals and Promotions
- Prepare your referral/affiliate campaigns
- Test Your Website and Systems
- Improve your checkout process
- Make sure your product descriptions sell
- Create a big sale Atmosphere
- Combination Sales
- Email marketing campaigns
- Optimize Your Inventory
- Prepare for increased customer enquiries
- App push and SMS marketing
- Stay Updated on Industry Trends
1. Mark your dates
The biggest shopping day(Black Friday 2024) of the year is known to be on Friday, November 29, 2024.
However, many retailers start their sales at the beginning of November and continue until the end of the first week of December.
Here are the key dates for Black Friday 2024 you can focus on:
- Early Black Friday sales start: November 1st
- Thanksgiving: November 28th
- Black Friday: November 29th
- Cyber Monday: December 2nd
- End of extended BFCM sales: December 8th
2. Plan and Set Your Marketing Campaigns
Don’t plan your advertising campaigns until the last minute.
A well-planned and executed marketing campaign is crucial to increasing sales and achieving your business goals.
Create a detailed marketing calendar that lists your promotional activities.
There are a few things you need to keep in mind:
- When considering promotions at Peak, you should always try to balance value, profit, and competitive activity.
- Now more than ever, consumers are looking for added value to their purchases. This can take the form of an exceptional customer experience, a free gift, discounts on future purchases, and much more.
- It’s best to look at what your competitors have done in the last year and monitor their website and social channels in the run-up to Peak so you’re not caught off guard.
- You can also use sites like Really Good Emails to learn from other brands running Black Friday marketing campaigns.
3. Offer Exclusive Deals and Promotions
Here is a start for you!
More than half of consumers, 55%, say they switch brands to take advantage of discounts.
Start Black Friday 2024 sales with Offer Exclusive Deals.
Offer your loyal customers or email subscribers early access to new products or sales.
Create a sense of urgency with limited-time offers.
Offer exclusive discounts and customized offers based on customer preferences, purchase history, or demographics.
Create attractive packages that combine multiple products at a discounted price.
Offer exclusive discounts for members of your loyalty program or VIP customers.
Tips for Creating Effective Exclusive Deals:
- Limit availability: Make your offers truly exclusive by limiting their availability to a certain period or quantity.
- Create a sense of urgency: Use countdown timers, limited quantity notifications or scarcity tactics to encourage immediate action.
- Personalize offers: Tailor your offers to individual customers based on their preferences and purchase history.
- Advertise effectively: Use email marketing, social media, and other channels to promote your exclusive offers.
4. Prepare your referral campaigns
Referral programs are a great way to get existing customers to share your BFCM sales. By incentivizing referrals, you can expand your customer base, increase brand awareness, and drive sales.
Tips for Creating a Successful Referral Program:
- Offer Attractive Incentives: Ensure the rewards are valuable enough to motivate customers to refer their friends and family.
- Make It Easy to Refer: Simplify the referral process by providing clear instructions and a user-friendly link.
- Track and Reward Promptly: Ensure that referrals are tracked accurately and rewards are delivered promptly.
- Promote Your Program: Tell your customers about your referral program through your website, email marketing, and social media.
Further reading: How You Reach More Customers Online
5. Test Your Website and Systems
Ensure your website is mobile-friendly and loads quickly.
It’s especially important during Peak.
E-commerce sites that load within a second convert 2.5x more visitors than those that load in five seconds.
With more traffic coming to your website, there’s a significant increase in opportunity costs. And, there’s a greater risk of your website becoming overloaded, resulting in a crash.
You want to make sure that doesn’t happen on your website.
There are several free tools you can use to test your website speed. One of them is Google’s PageSpeed Insights.
6. Improve your checkout process
Especially during Black Friday 2024 and Cyber Monday 2024, shoppers are fickle.
A complex or slow checkout process is one of the top reasons for cart abandonment.
Taking a day to improve your checkout process could pay off for you on Black Friday and Cyber Monday.
Optimizing the checkout is the best Black Friday marketing strategy to reduce cart abandonment.
How to do it?
- Enable guest checkout
- Minimize form fields
- Offer multiple payment options
- Show a clear progress indicator
Website components to optimize before Peak 2024 include:
- User journey and navigation
- Product page
- Imagery
- Shipping and returns policy
- Button placement
- Multi-Payment options
7. Make sure your product descriptions sell
Effective product descriptions are essential for converting website visitors into paying customers.
They should not only provide accurate information but also entice buyers and highlight the unique benefits of your products.
Here are some tips to help you write compelling product descriptions:
- Limited number: A product has a limited supply and won’t be available once it runs out
- Deadline (Limited time): The item is only available during a specific period.
8. Create a big sale Atmosphere
Decorate your website with holiday-themed elements to create a festive atmosphere.
Consider using countdown stickers. Create a sense of urgency by visually showing how much time is left before an event, sale, or special offer to encourage impulse purchases.
Show Discounts Clearly.
When showcasing discounts on your products or services, it’s essential to present the information clearly and prominently to attract customers and maximize sales.
9. Combination Sales
Bundling products encourages customers to buy more than they originally planned.
The best Black Friday marketing strategy is to offer a deal that makes multiple items cheaper together than they would be individually.
If you have a customer who is making a purchase, you should refer them to something that will naturally fit together.
Think of simple cross-selling examples, like:
- Socks + shoes
- Paper + pencils
- Earrings + necklaces
10. Email marketing campaigns
These Black Friday emails saw the highest numbers of opens and links clicked compared to other days of the year.
Black Friday emails allow you to connect with your loyal customers and provide them with a special discount.
Start your email marketing campaign at least a week before Black Friday to whet your customers’ appetite.
The successful Black Friday email marketing strategy is to segment your email list – based on their behavior, purchase history, preferences, or geographic location instead of blasting one-size-fits-all messages.
Moreover,
You’ll want to be as personalized as possible. People are more likely to open something that they can tell is pertinent to them.
Be as descriptive as you can in your headline to catch the reader’s attention.
Too many emails get ignored because they are copies of the industry.
11. Optimize Your Inventory
Forecast demand and ensure you have sufficient inventory levels to meet expected sales.
While difficult to do if you’re a new business without a Peak under your belt, businesses that have been trading for over a year should use data collected from their previous Peak period to inform this year’s forecast.
With accurate forecasts, you can ensure that you don’t have any stockouts during Peak.
On the other hand, good forecasting means you can avoid excess inventory.
12. Prepare for increased customer inquiries
More eyes on your brand will naturally lead to more customer inquiries.
If you’re to make a good impression, you must be able to offer a high standard of customer service through Black Friday 2024.
Train your customer service team to handle increased inquiries and provide exceptional service.
Offer multiple channels of communication, such as live chat, email, and phone support.
13. App push and SMS marketing
Mobile spending momentarily overtook desktop spending during the 2023 holidays and will be even more prominent in 2024.
Black Friday is the first big moment of the holidays to connect with potential customers.
If you have subscribers who are opting in to receive promotions, you need to make use of App push and SMS marketing as an avenue to promote any Black Friday sales.
If your business isn’t utilizing SMS marketing as part of your Black Friday strategy, you’re missing out on one of the most effective channels to drive sales.
14. Stay Updated on Industry Trends
Keep an eye on emerging trends and adjust your marketing strategies accordingly.
Follow industry news and insights to stay ahead of the competition.
Here are some key wholesale trends to focus on:
More Things To Do before Black Friday 2024 For Retailers: The Ultimate BFCM Marketing Guide [2024] For Retailers To Boost Sales.
Are You Ready?
A successful Black Friday 2024 campaign requires thorough preparation.
By following this checklist and implementing these strategies, you can optimize your Black Friday 2024 campaign and maximize your sales.
If you have any questions about the peak season, please leave a message below👇 and we will help you answer them as soon as possible.